Data Privacy & Security Policy

Effective Date: October 06, 2024

At OMS2 powered by Commonly, we prioritize the privacy and security of your personal information. This Data Privacy & Security Policy outlines how we collect, use, and protect your data to ensure a safe and trustworthy experience on our platform. By using OMS2, you agree to the terms outlined in this policy.

1. Data Collections

We collect various types of data to provide a seamless and secure experience for both event creators and attendees. The data we collect includes:

  • Personal Information: Name, email address, and payment information (such as credit card details), collected when you create an account, purchase tickets, or set up an event.
  • Event Information: Details of the events you create, promote, or attend, including event descriptions, ticket sales, and referral activities.
  • Usage Data: Information about how you interact with our platform, such as page views, clicks, and referral activities. This data helps us improve the user experience and optimize the platform.

2. How We Use Your Data

We use the data we collect to:

  • Provide Services: Facilitate ticket purchases, event creation, sponsorship opportunities, and other platform functionalities.
  • Improve the Platform: Analyze how users interact with the platform to optimize features, enhance usability, and troubleshoot any technical issues.
  • Communicate with You: Send important updates, notifications, or event-related information, such as ticket confirmations, reminders, and promotional offers.
  • Protect the Platform: Detect and prevent fraudulent activity, unauthorized access, and other potential security threats.

3. Data Security

We take data security seriously and have implemented measures to protect your personal information, including:

  • Encryption: All sensitive data, such as payment information, is encrypted using SSL (Secure Socket Layer) technology to ensure secure transactions.
  • Secure Payment Processing: Payments on OMS2 are processed through Stripe, a trusted third-party payment processor known for its robust security standards. Stripe's systems comply with PCI-DSS (Payment Card Industry Data Security Standard), which ensures that your payment information is handled safely.
  • Access Control: Only authorized personnel have access to user data, and access is restricted based on the role and responsibilities of the employee.

4. Third-Party Data Sharing

We may share your data with trusted third parties, but only when necessary to provide services or comply with legal obligations. This includes:

  • Payment Processors: We share your payment information with Stripe to process transactions securely.
  • Event Organizers: If you purchase a ticket for an event, we may share your basic contact information with the event organizer for ticketing and communication purposes.
  • Legal Compliance: In the event of a legal requirement, we may share your data with law enforcement or government agencies in accordance with applicable laws. We never sell your personal data to third parties for marketing or any other purposes.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request that any inaccurate or incomplete data be corrected.
  • Deletion: Request the deletion of your personal data, subject to certain legal obligations.
  • Opt-Out: You may opt out of receiving non-essential communications, such as promotional emails.

To exercise any of these rights, please contact us at [Support Email]. We will respond to your request in accordance with applicable laws.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the platform. These technologies help us:

  • Personalize Your Experience: Remember your preferences and settings when you return to the platform.
  • Analyze Usage: Collect data on how users interact with the platform, allowing us to improve functionality and performance.
  • Support Security: Help us detect and prevent security threats or fraudulent activity.

You can manage your cookie preferences through your browser settings. However, disabling cookies may limit certain features or functionality of the platform.

7. Data Retention

  • We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, financial, and operational obligations. Afterward, we securely delete or anonymize your data.

8. Protecting Children's Privacy

  • OMS2 is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it promptly.

9. International Data Transfers

  • OMS2 is operated in the United States. If you are accessing our platform from outside the U.S., please be aware that your data may be transferred to and stored in the U.S., where privacy laws may differ from those in your country. By using our platform, you consent to the transfer of your data to the U.S.

10. Updates to This Policy

  • We may update this Data Privacy & Security Policy from time to time. Any changes will be posted on this page, and we will notify users of significant updates. Continued use of the platform following any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns regarding this Dispute Resolution & Legal Policy, or need assistance resolving a dispute, please contact our legal team at:

**OMS2**

help@oms2.org

We are committed to maintaining a fair and transparent platform for all users and will work with you to ensure any disputes are resolved efficiently and professionally.